31 October 2016 - Australian insurance groups have been put on notice by the consumer watchdog for not properly notifying customers of reductions in their coverage.

In its annual report into the private health insurance sector, the Australian Competition and Consumer Commission said Australians were regularly let down by their insurers through a shortage of information around coverage and benefits.

“With over 13 million people in Australia holding some form of private health insurance, the ACCC’s report reveals the challenges in finding out about, understanding and responding to insurer initiated changes to coverage and benefits,” ACCC deputy chair Delia Rickard said.

Read The Australian article