30 May 2017 - The consumer watchdog has taken health fund NIB to court, accusing it of concealing changes to some of its policies that left members with surprise out-of-pocket costs.
The Australian Competition and Consumer Commission, in its announcement on Tuesday, said NIB had breached consumer law by engaging in "misleading or deceptive conduct, unconscionable conduct and making false or misleading representations".
The action relates to NIB's MediGap Scheme, in which members who went to participating doctors didn't incur any out-of-pocket costs for certain services.