Doctors name and shame health insurers as profits and complaints soar

Sydney Morning Herald

26 March 2018 - Doctors have exposed the best and worst private health insurers in a new report card that shows the major funds are continuing to grow their profits even as policy exclusions spread and customer complaints soar.

The Australian Medical Association is also sounding the alarm over changes being pursued by some of the biggest funds - most notably Bupa - which it says will curb patient choice and further undermine public trust in the industry.

In its latest annual look at the private health insurance industry, the AMA ranks eight of Australia's top funds on the basis of the benefits they pay for 21 of the most common hospital-based procedures - including colonoscopies, hip and knee replacements, breast biopsies and heart bypass surgery.

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Michael Wonder

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Michael Wonder