Posted by Michael Wonder on 28 May 2018
Health insurer HCF looks to start-ups, innovation to help retain members
28 May 2018 - Australia's third largest health insurer HCF is betting on its start-up accelerator Catalyst to help it retain and attract members, as the number of Australians abandoning their private health insurance has hit a five-year high, according to Roy Morgan.
A report released this month by Roy Morgan showed that in the year to March 2018, an estimated 256,000 people decided not to renew their private health insurance, up from the same period in 2017, amid rising costs and premium hikes.
HCF chief executive Sheena Jack told The Australian Financial Review the insurer was supporting new technologies to drive better, more cost-effective health outcomes.
