HealthEngine patients’ exposure: when on line is out of line

Consumer Health Forum

25 June 2018 - The revelation that the doctor appointments company, HealthEngine, has reportedly shared hundreds of patient details with law firms raises disturbing questions about the potential hazards surrounding the privacy and security of on line medical information and of the need for consumer privacy protection to be approached with the utmost care, transparency and due diligence, the Consumers Health Forum said today.

“Patients depending on the convenience of booking a doctor’s appointment online are unwittingly being drawn into what appears to be a lawyer marketing scheme, exposing them to unwanted and intrusive approaches,” the CEO of the Consumers Health Forum, Leanne Wells, said.

“We are all eager to see our experience of the health system improved by digital solutions: there is much we can all benefit from. Health has lagged behind other services sectors for too long in this regard.

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Michael Wonder

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Michael Wonder