30 August 2018 - Health insurance giant Medibank has warned that one in eight of its customers is being forced to pay specialists up to $500 in out-of-pocket costs, as it launches a tool to lessen bill shock.
The health insurer revealed that data it collected from 14,000 specialists over the past year showed that 13 per cent of claims by its customers had an out-of-pocket cost of less than $500, while 4 per cent had a gap payment of more than $500.
That data does not include charges for out-of-hospital care.