5 January 2017 - Terry Barnes' broadside against community pharmacies and the Pharmacy Guild (The Australian Financial Review, January 5) is a welcome opportunity to dispel some world-weary myths, and to air a real issue facing the industry.
Mr Barnes seems to want to take a system working well in practice, and dismantle it to see if his alternative will work in theory.
The fact is that time and again, consumer surveys find that the customer satisfaction ratings of pharmacies exceed 90 per cent. Pharmacists are in the top tier of most trusted professions.