Posted by Michael Wonder on 17 Oct 2016
Private Health Insurance Ombudsman report shows record complaints, driven by Medibank
17 October 2016 - For thousands of Australians, health insurance is causing anger, distress and frustration instead of providing the peace of mind the providers have long promised, with complaints hitting a record high.
The Private Health Insurance Ombudsman received 4416 complaints in 2015-16, nearly double the number a decade ago, according to the Commonwealth Ombudsman's latest annual report.
